Who we are
IOR Service is the registered Importer of Record and Exporter of Record for cross-border shipments of technology, telecom, medical, industrial, renewable, aerospace, and automotive equipment across 170+ countries. We hold in-country compliance entities, maintain customs registration in each market, and bear legal accountability for every cross-border transaction we manage. Compliance is the brand's only function.
We deliver three pillars under every shipment.
Legal Entity of Record
Global IOR Coverage
IOR Compliance Backbone
What we do
IOR Service operates three integrated services under one engagement — each structured around the brand framework and delivered across 170+ countries with consistent compliance discipline.
Importer of Record (IOR)
Registered importer in the destination country. Customs classification, declaration filing, duty payment, regulatory authority engagement, and audit-ready documentation.
Exporter of Record (EOR)
Registered exporter from the origin country. Export control review, ECCN classification, restricted party screening, export licensing where required, EEI/AES filing where required.
Operating Scope
Where we operate, what we operate, and under which regulatory frameworks.
Jurisdictions
170+ countries with registered in-country compliance entities. Single brand managing customs declarations across regions — North America, EU, UK, GCC, Sub-Saharan Africa, North Africa, South Asia, Southeast Asia, East Asia, and Latin America. Each market operated through a registered local entity with customs authority standing.
Goods Categories Registered
IT and AI hardware. Telecom and network infrastructure. Cloud and data centre equipment. Medical devices and healthtech. Industrial automation and robotics. Renewable energy and clean tech. Aerospace and defense components. Automotive and electric vehicle technology. Eight technology-driven categories — each with its own regulatory framework.
Regulatory Frameworks Operated Unders
US export controls (EAR, ITAR, OFAC). EU dual-use and conformity regulations. UK export controls and product certification. Country-specific telecoms, medical, machinery, and renewable-sector authorities. Customs authorities in every destination market we operate. The page on industries served lists each sector's framework in detail.
Powered by GCE Logistics.
IOR Service and GCE Logistics are both compliance-led, and together they form a single capability. We pair registered entity-of-record standing with GCE's global trade infrastructure and cross-border compliance experience: an established international office network and customs and regulatory relationships in every region we declare into. It is why we can be the legal entity of record in 170+ markets without a cold start in any of them.
Legal accountability & compliance: Entity of record, customs classification, export control review, licensing, and audit-ready documentation per jurisdiction.
GCE Logistics provides
Network, reach & trade expertise: The global office footprint, established customs relationships, and freight-forwarding infrastructure that carry every shipment through.
170+
Markets reached through the GCE network10
Regions with operational coverage8
Technology-driven sectors served1
Entity of record, backed end to endTechnology-Driven Sectors We Serve
IOR Service serves eight technology-driven industries — each with its own regulatory framework, compliance scope, and sector authority engagement. Industry-specific frameworks are built per vertical, not adapted from a generic template.
AI Hardware & IT Equipment
Telecom & Network Infrastructure
Cloud & Data Centre
Medical Devices & HealthTech
Industrial Automation & Robotics
Renewable Energy & CleanTech
Aerospace & Defense
Automotive & EV
Why Choose IOR Service vs. the Standard Approach
IOR Service
- Registered entity of record — structured compliance from day one
- Industry-specific frameworks built per shipment and per product
- Compliance expertise supported by GCE Logistics' global infrastructure
- Audit-ready documentation as standard across every industry
- One entity managing compliance across every vertical
- Sector-specific frameworks for technology-driven goods
- Continuous compliance programs — not transaction-by-transaction
STANDARD APPROACH
- Local entity registration required — months of setup
- Generic compliance approach applied across all sectors
- Cold start with no established market presence
- Documentation assembled on request, inconsistent across sectors
- Multiple sector specialists, fragmented accountability
- No specialist structure for regulated or controlled products
- Reactive compliance, managed shipment by shipment
Engagement Model
How clients engage with IOR Service. Four stages — from first contact to ongoing operation.
Brief
Framework
IOR Service returns a structured compliance framework: jurisdictions covered, regulatory frameworks applied, documentation plan, and in-country entity standing confirmed. Typically returned within one business day.
Quote
Operate
IOR Service registers, declares, manages, and clears. Per shipment, per market, per product. Audit-ready documentation retained per jurisdictional requirement.
Standing & Backing
The legal and operational reality underneath the brand.
Entity Standing
IOR Service holds registered Importer of Record and Exporter of Record entities across 170+ markets. In each jurisdiction, the local entity is registered with the customs authority and the relevant export control bodies. Standing is operational, not contractual.
Operational Locations
Headquartered in Amman, Jordan, with operations in the Netherlands and registered presences across 170+ markets through our in-country compliance network and the GCE office network.
Bring Us Your Hardest Shipment.
Direct Line
Available on request
Shared after initial assessment.BACKED BY GCE LOGISTICS
25+ Years of International Trade & Compliance Leadership
Backed by decades of experience in global trade, IOR Service delivers the compliance frameworks, regulatory oversight, and market-entry expertise required for successful international operations. From highly regulated industries to complex cross-border projects, we help organizations move forward with certainty.